Revolutionising Practice Management with Nookal and HotDoc

David Ayres, founder of Core Physiotherapy and Pilates Studio, shares his inspiring journey of transforming his clinics through innovation. By seamlessly integrating Nookal Practice Management Software with HotDoc, David has elevated patient care and optimised operations, staying ahead in the competitive healthcare landscape.

🏆 A Story of Growth and Innovation

David Ayres began his journey in physiotherapy with a passion for helping others and a love for sport. After earning his Bachelor’s in Physiotherapy from the University of South Australia in 2000, he quickly got to work in private practice and with prominent Adelaide football clubs.

In 2004, David opened his first Core Physio clinic, and by 2008, his reputation for quality care allowed him to expand to a second location.

As his practice flourished, so did the challenges. Relying on outdated systems for scheduling and billing became impractical. By 2019, David sought a solution that would grow with his business, leading him to adopt Nookal, a cloud-based practice management software designed for Allied Health professionals.

🔗 Why HotDoc and Nookal are the Perfect Pair

David’s journey took another leap forward in 2022 when he integrated HotDoc, Australia’s leading online patient engagement platform, with Nookal. This decision revolutionised how his clinics managed patient bookings and communication.

Key Benefits of the Integration:

• Seamless Online Bookings: Patients easily schedule appointments through HotDoc, creating a consistent and user-friendly experience.
• Reduced Admin Workloads: Automated booking processes and reminders free up time for David’s team to focus on patient care.
• Improved Patient Retention: HotDoc’s tools, such as digital forms and telehealth capabilities, help maintain continuity of care.
• Error-Free Scheduling: HotDoc reduces duplicate records, ensuring accuracy in patient data.

“HotDoc has reduced our admin requirements significantly while helping us grow our patient base. Its focus on continuity of care sets it apart from other platforms.”
– David Ayres, Core Physiotherapy

💡 How Nookal Transformed Core Physio’s Workflow

Since adopting Nookal, David has unlocked the full potential of his practices by leveraging its powerful features:

• Customisable Clinical Notes: Time-saving templates simplify patient documentation.
• Integrated Billing: Tools like Tyro and Medipass make payment processing fast and secure.
• Enhanced Data Management: Easily export patient and clinic data to tailor reports for business insights.
• All-in-One Solution: From appointment scheduling to reporting, Nookal ensures efficiency across all operations.

Gone are the days of juggling paper-based systems. Now, David and his team deliver better patient care while enjoying stress-free administration.

🕵️ Exploring HotDoc’s Game-Changing Features

HotDoc has become an essential partner for Allied Health professionals, helping clinics thrive with its robust features:

• Telehealth Integration: Offer patients virtual consultations for convenience and accessibility.
• Appointment Reminders: Reduce no-shows with automated notifications.
• Digital New Patient Forms: Streamline onboarding with online registration.
• Consistent Patient Experience: Patients familiar with HotDoc enjoy a seamless experience across healthcare providers.

Why HotDoc Stands Out:

By integrating HotDoc with Nookal, practices like David’s ensure smooth operations and improved patient satisfaction—staying ahead in healthcare innovation.

🔑 Unlocking Success: Core Physio’s Results

David’s practices have witnessed remarkable improvements since adopting the Nookal and HotDoc integration:

• 40% Increase in Online Bookings: Patients prefer the convenience of booking online.
• 30% Reduction in Administrative Tasks: Streamlined workflows allow staff to focus more on patient care.
• Higher Patient Retention Rates: Consistent communication and continuity of care keep patients coming back.

“With Nookal and HotDoc, we’ve created a better experience for both our team and our patients. It’s transformed how we work.”

🚀 Future-Proof Your Practice with Nookal and HotDoc

David’s story demonstrates how combining cloud-based practice management software like Nookal with patient engagement platforms like HotDoc can help Allied Health professionals:

• Save time and reduce errors.
• Enhance patient satisfaction and retention.
• Stay competitive in an evolving healthcare industry.

Whether you’re looking to simplify appointment scheduling, improve patient engagement, or streamline billing, the right tools can make all the difference.

📣 Ready to Transform Your Practice?

Join hundreds of Allied Health professionals who trust Nookal to manage their practices seamlessly. Learn how integrating Nookal with HotDoc Online Bookings can elevate your clinic to new heights.

💻 Book a Free Demo Today – Oceania

💻 Book a Free Demo Today – UK / IE / EU

📞 Contact us to get started on your journey to a smarter, more efficient practice!

🧐 Keen to Learn More?

By utilising Nookal and HotDoc, David has streamlined his administration processes, optimised booking procedures, and delivered a superior patient experience.

Discover how you can achieve the same results:

• HotDoc – Allied Health Patient Platform
• Connecting Nookal to HotDoc

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About the Author

Lizzie

Lizzie is our witty worldwide web wordsmith who writes wise wordage while watching Wilton, her favourite family-friendly four-footed feline feebly fishing for food. She strings superbly sweet sentences, stopping swiftly short of superfluous saccharine speak such as "synergy".